Beware of imitations!

  • All Merlin garage door opener products undergo rigorous testing to ensure the highest quality and compliance to Australian and New Zealand standards. Our remotes are no exception.

    Only Genuine Merlin Accessories are tested on Merlin products and what customers may not realise, is that using a copy or replica remote on your Merlin automatic garage door opener will actually void the warranty and potentially damage your Merlin opener, costing you more in the long run.

    Merlin is part of the world’s largest manufacturer of garage door openers, the Chamberlain Group, and the brand’s popularity with consumers has seen a flood of replica remotes entering the market from unauthorised suppliers.

    Merlin’s field technicians are often called out to jobs where the homeowner has reported a fault with their garage door opener, only to find that the owner had actually caused damage to the opener motor by using a copy remote and the door would not open.  Using a copy remote, instead of a genuine Merlin remote will void the warranty which means that the home owner ends up paying to repair the damaged opener.

    We strongly recommend the use of Genuine Merlin Accessories (such as remote controls and transmitters) and urge our customers to recognise, and not to use, replica remote controls and transmitters.

    Only Genuine Merlin Accessories have been tested to work with Merlin Garage Door Openers and Merlin can’t ensure the quality of replica remotes.

    For more information, or to order a genuine Merlin remote today, please call 1800 638 234 (for Australia) or 0800 653 667 (for New Zealand)